NBI Clearance Centers: All Locations (2025 Update)

If you’re applying for a job, traveling abroad, or processing legal documents in the Philippines, an NBI Clearance is often required. But where do you go to get one? That’s where NBI Clearance Centers come in. These centers are your official gateway to securing your clearance quickly and efficiently.

What is an NBI Clearance Center?

An NBI Clearance Center is an authorized facility operated by the National Bureau of Investigation (NBI) to process applications for NBI clearances. These centers handle biometric data capture, verification, and the issuance of clearance certificates for employment, business, immigration, and other legal needs.

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NBI Clearance Center Locations

With over 60 operational centers nationwide, the NBI ensures that Filipinos across the country can conveniently access this essential service.

Complete List of NBI Clearance Centers in the Philippines (2025)

Below is a categorized list of major NBI Clearance Centers by region. This helps applicants choose the most convenient location.

Metro Manila & Major Cities

LocationAddress
NBI U.N. Avenue, ManilaU.N. Avenue, Ermita, Manila
Quezon City HallMakatarungan St., Diliman
Robinson’s GalleriaOrtigas Ave., Quezon City
Robinson’s Place ManilaBasement 1, Ermita
Las Piñas City Hall / SM CenterLas Piñas
Mandaluyong City HallMaysilo Circle
Muntinlupa CityVictory Shopping Center, Alabang

Luzon Regional & District Offices

  • Baguio (CAR): Upper Session Road
  • San Fernando (Ilocos): Sevilla Norte, Aguila Road
  • Dagupan: A.B. Fernandez West
  • Tuguegarao (Cagayan Valley): Carig Sur
  • San Fernando, Pampanga (Central Luzon): Capitol Compound
  • Batangas City (CALABARZON): Capitol Hills
  • Lucena (Quezon): NIA Compound
  • Calapan City (MIMAROPA): Brgy Sta Isabel
  • Legazpi City (Bicol): Quezon Avenue

Visayas Regional & District Offices

  • Iloilo (Western Visayas): Fort San Pedro
  • Cebu (Central Visayas): Capitol Site, Escario St.
  • Dumaguete: Capitol Area Daro
  • Bacolod: Aguinaldo Street

Mindanao Regional & District Offices

  • Davao City (Southeastern Mindanao): J.P. Laurel Avenue
  • Zamboanga City (Western Mindanao): Corcuera Street
  • Cagayan de Oro (Northeastern Mindanao): Capitol Compound
  • General Santos (Sarangani): Lagao
  • Butuan City (CARAGA): J. Rosales Avenue

Satellite Offices in Malls

You’ll also find NBI satellite offices in:

  • Robinsons Malls (multiple locations)
  • SM Centers (selected cities)
  • Ever Gotesco Malls
  • Duty Free Philippines (for travel-related applications only)

📌 Note: The list may change based on yearly updates or local government arrangements. Always check the official NBI website for the latest center availability.

Operating Hours of NBI Clearance Centers

Branch TypeDays OpenTime
LGU/Regional/District OfficesMonday – Friday8:00 AM – 5:00 PM
Mall-Based OfficesMonday – Friday10:00 AM – 7:00 PM

All centers are closed on weekends and public holidays, unless announced otherwise.

Why NBI Clearance Centers Matter

NBI Clearance Centers are designed to simplify and speed up the clearance process. Here’s how they help:

  • Accessibility: Found in malls, government offices, and city halls.
  • Technology-enabled: Equipped with biometric systems for faster processing.
  • Online appointment system: Reduces long queues by scheduling visits in advance.
  • Same-day processing: Clearance is often released the same day if there are no “hit” statuses (no record matches).

Services Offered at NBI Clearance Centers

Here’s a breakdown of what you can do at an NBI Clearance Center:

  1. New Clearance Application
    First-time applicants can process their NBI clearance here.
  2. Renewal of NBI Clearance
    For expired or soon-to-expire clearances.
  3. Biometric Capture
    Collection of photo, fingerprints, and digital signature.
  4. Verification of Records
    Checks against the NBI criminal database.
  5. Clearance Issuance
    Printed certificate handed out onsite if no “hits” are found.
  6. Assistance for Online Processes
    Help with online registration and e-payment confirmations.
  7. Background Checks
    Required for local/overseas employment, study abroad, adoption, visa applications, and more.

How to Use an NBI Clearance Center Efficiently

To avoid long wait times or incomplete requirements, follow these steps:

1. Schedule an Online Appointment

Go to NBI Online Appointment Page and choose your preferred center, date, and time slot.

2. Prepare Valid IDs

Bring one government-issued ID, such as UMID, Passport, or Driver’s License.

3. Bring Your Reference Number

After payment (via GCash, Bayad Center, or bank), you’ll receive a reference number—don’t lose this.

4. Arrive Early

Even with an appointment, it’s best to arrive 15–30 minutes early.

5. Complete the Biometric Process

Follow the instructions from NBI staff for fingerprinting, photo capture, and signature.

6. Wait for Results

If you have a “No Hit” status, you’ll get your clearance the same day. If you have a “Hit,” you’ll be asked to come back after further verification.

For more information about hit status, check out What is “Hit” status in NBI and how to remove it?

FAQs About NBI Clearance Centers

Q: Can I walk in without an appointment?

A: No. Most centers require online appointments. Walk-ins are typically not allowed.

Q: Are all services available at mall-based centers?

A: Yes, most core services like application, renewal, and biometrics are offered.

Q: What if I have a “Hit” status?

A: Your record will undergo verification. You may need to return in 5–10 working days.

Q: How long is the clearance valid?

A: NBI clearance is valid for one year from the date of issuance.

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